Topics to be covered throughout the programme include:
Developing your CV: deciding on relevant information, naming skills and details of education and work history, defining appropriate language and format.
Achieving success in the job interview: dress code and grooming, manners, how to answer and ask questions, verbal and non-verbal communication, and how to provide references.
Fundamentals of communication: appropriate language and format for different types of effective written communication; appropriate verbal and non-verbal language.
Self-assessment: identifying professional and personal strengths and weaknesses; understanding how you can contribute your skill set and what you can do to improve your areas of opportunity.
Teamwork: identifying objectives, delegation of responsibilities, effective communication and collaboration, conflict resolution, team support and recognition.
Personal leadership skills: how to communicate effectively, inspire creativity, motivate others and give constructive feedback.